Collection of information
CIBLIS automatically gathers domain names and website usage information regarding visitors to and users of www.ciblis.be, our other owned websites and web or mobile enabled products. We also collect information on what pages users’ access, information volunteered by users (such as website registrations and survey information) and e-mail addresses of persons who contact us via e-mail. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not seek information from children 13 and under.

Use of cookies
Information about our use of cookies
A cookie is a small file of letters and numbers that is downloaded on to a device when a user accesses certain websites. Cookies allow a website to recognize a user’s device. Our websites use cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our websites.
The cookies used by CIBLIS cannot access, read or modify any other data on your device. Web-browsers offer the option to refuse any cookie. Learn how to remove cookies set on your device. If a user refuses the cookie, CIBLIS does not gather any information on that user, but doing so will require you to re-enter certain information at each visit, or prevent us from customizing the website’s features according to your preferences. Cookies themselves do not contain any personal information. We may link the information we store in cookies to any personally identifiable information you submit while on our websites.

The cookies we use allow us to recognize and count the number of users and to see how users move around the site. This helps us to improve the way our website works, for example, by assisting users find what they are looking for easily. Our cookies also enable us to tailor the content you view according to preferences you set. You can find more information about the type of cookies we use and the purposes for which we use them below.

How we use cookies on our websites and what information we collect.
For information about cookies in general please refer to www.allaboutcookies.org

Session cookies
We use session cookies for the following purposes:

  • To control access to paid for subscription content.
  • To allow you to carry information across pages of our website and avoid having to re-enter information.
  • To allow you to access stored information for future use, such as registration.
  • To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website.

Persistent cookies
We use persistent cookies for the following purposes:

  • To control access to paid for subscription content.
  • To help us recognize you as a unique visitor (just a number) when you return to our website and to allow us to tailor content to match your preferred interests.
  • To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website.
  • To internally identify you by account name, email address, customer ID, and location (geographic and computer ID/IP address).
  • To tailor content to your preferences.

Third party cookies
Third parties serve cookies via our websites. These are used for the following purposes:

  • To serve content on our websites and track whether this content is clicked on by users.
  • To control how often you are shown particular content.
  • To count the number of anonymous users of our websites.
  • For website usage analysis.
  • To link the information we store in cookies to any personally identifiable information you submit while on our websites.

Use of information
The information collected by CIBLIS is aggregated and used in accordance with the Gramm-Leach-Bliley Act for the operation of the website, to maintain and improve the quality of the website and to notify users of new features and updates to the website. None of the information is shared with third parties for commercial purposes and we do not sell, rent or lease our customer lists. We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the website; (b) protect or defend the rights or property of CIBLIS or the website; or (c) act in exigent circumstances to protect the personal safety of users of the website or the public.

Information gathered
CIBLIS websites will gather information such as what kind of browser visitors are on, what operating system they are using, their IP address, cookie information, time stamp (time page accessed as well as time spent per web page) and their clickstream information (for example, which pages they have viewed and how long they have been there). Note that information is only gathered while the visitor is on the website. CIBLIS monitors how a visitor arrives at the website, but cannot and will not gather information about other third party websites the user has visited. CIBLIS automatically receives and records such information on our server logs from your browser.

In certain sections of the website, CIBLIS may invite you to contact us to pose questions, request information, or complete a registration form. We may ask for Personally Identifiable Information to be entered as a means of registration before accessing a certain part of the website.

“Personally Identifiable Information” means any information that identifies you personally, including, without limitation, your name, e-mail address, password, login ID and other contact information that you voluntarily submit to us. Visitors of the website can also choose not to enter any of their Personally Identifiable Information.

CIBLIS may also collect Personally Identifiable Information when you use certain CIBLIS solutions, through the use of the website or web pages, or when you enter promotions or contests offered by CIBLIS on and through the website.

When you visit the CIBLIS websites, we collect information, including Personally Identifiable Information that you provide, in order to provide you with the products and services you requested or with offers or promotions that may interest you, service your accounts, and save you time and better respond to your needs. We will never ask for nor retain Personally Identifiable Information such as social security number. We will ask for a credit card number in the instance you may be purchasing from CIBLIS on a secure area of our or a third party website, but we will not retain credit card information.

If you supply us with your postal address on-line, you may receive periodic mailings from us with information on new products and services or upcoming events. If you supply us with your telephone number on-line, you may receive telephone contact from us regarding orders you have placed on-line or regarding new products and services or upcoming events.

Control of information
If you wish to cancel your registration or do not wish to receive unsolicited marketing materials or announcements from CIBLIS, either via e-mail or regular mail, please contact us at the address below.

Security
CIBLIS secures your personal information from unauthorized access, use or disclosure on offline computer servers in a controlled, secure environment. If it is necessary to transmit personal information (such as a credit card number), industry-standard Secure Socket Layer (SSL) encrypted protection is used.

Changes to this privacy policy
CIBLIS may update this Privacy and Cookies Policy from time to time. If we make any material change to this Policy or in how we use your personally identifiable information, we will prominently post such change prior to implementing it.

Contact information
You may contact CIBLIS by telephone, email or postal mail.